Training for Success: Ed’s Supply and Rheem Partnership

At Ed’s Supply, we’re proud to partner with manufacturers who share our commitment to innovation, reliability, and outstanding customer service. Our growing relationship with Rheem reflects that mindset perfectly. Recently, two of our sales representatives, Jake Harper and Philip Diorio, attended Rheem’s distributor training in Texas and came back impressed by how closely Rheem’s approach aligns with our own.

“The Rheem mindset matches up so well with the Ed’s Supply mindset,” Philip said. “Rheem offers superior products and innovative technologies, from their variable speed systems to their EcoNet thermostat brand, and they design their equipment to be contractor-friendly.”

That focus on practical innovation and customer support mirrors what we value at Ed’s. Both companies believe success starts with helping the professionals who rely on us every day.

“Rheem encouraged us to be more than sales contacts and to become trusted advisers to the contractors we serve,” Philip added. “That’s exactly what Ed’s Supply teaches us. Doing the little things the right way makes all the difference. When you offer top-tier equipment and top-tier service, good things happen.”

Jake also highlighted the value of Rheem’s experienced training team and the knowledge shared throughout the week. “The Rheem administrators were excellent sounding boards for sales tactics and ideas,” he said. “They’ve been in the industry for years and their approach to sales will absolutely help me in the field.”

Both Jake and Philip were impressed by Rheem’s commitment to continuous learning through the MyRheem platform, which provides training resources and tools for both distributors and contractors.

Jake added, “I was very intrigued by Rheem’s innovative EcoNet technology. It offers numerous advantages and is a great selling point. I’m looking forward to the second class in April to keep learning more about the Rheem brand and how to sell effectively.”

We believe strong partnerships are built on shared values like innovation, integrity, and customer focus. Our collaboration with Rheem continues to strengthen that foundation, helping us deliver the best products, service, and support to our contractors and their customers.